Refund Policy

Effective Date: Nov 07 2024

At BuyEmailList, we strive to provide the highest quality of data to our customers. Our email lists are carefully compiled and verified to ensure accuracy and deliverability. We are committed to achieving over 96% email deliverability rates for all email lists sold on our website.

Refundable Purchases

BuyEmailList guarantees that at least 96% of the email addresses in our lists are deliverable. However, we understand that occasional issues with data may arise. If you discover that more than 4% of the emails in the purchased list are undeliverable, we will replace the data for those invalid emails at no additional cost to you.

To qualify for data replacement, the following conditions must be met:

Exceptions

In certain rare cases, refunds may be considered under specific circumstances, including:

For refund requests under these conditions, please contact us at Contact Us within 60 days of purchase. Refund eligibility will be determined on a case-by-case basis.

How to Request Data Replacement

If you believe you are eligible for data replacement due to undeliverable emails exceeding 4%, please follow these steps:

  1. Compile proof of undeliverability, such as bounce-back reports, in a format that is easy to review (e.g., PDF or Excel file).
  2. Email our customer support team at Contact Us with your order details, proof of undeliverability, and the specific issue encountered.
  3. Our team will review your request within 5-7 business days and, if approved, will provide a replacement file with valid data for the undeliverable emails in question.

Contact Us

If you have any questions or need assistance with a purchase, please reach out to our customer support team:

Email: Contact Us
Address: 789 Bluegrass Parkway, Suite 250, Lexington, KY 40509, USA

Thank you for choosing BuyEmailList. We are committed to delivering high-quality data and ensuring customer satisfaction with every purchase.